Sales

Certificate lll Retail Operations

What
A comprehensive Training package designed to improve and introduce:

  • Customer Service
  • Store Security
  • Communication
  • Stock Control
  • WH&S Procedures
  • Product Knowledge
  • Selling Techniques
  • Point of sale cash handling procedures
  • Merchandising and Display

Who
Supervisors, team leaders, staff currently involved or potentially involved in retail operations.

Where
The assessments are carried out on the job where possible.

How
Training is conducted on the job, through self paced workbooks, in group sessions, and one on one with our trainers. Assessment is conducted by collecting evidence of competency from the workplace.

All trainees that enrol in the Certificate III in Retail Operations (under a New Apprenticeship) must complete the Certificate II units of competency first.

Why?
The benefits are:

  • Improved Safety
  • Standardised Training across company
  • National Accreditation
  • Improved Productivity

Cost
No cost to company or employee, as Government incentives may apply for eligible employees

* For more information contact our office to arrange an appointment with our consultants *

Call 3207 9054