Management
What
The Certificate IV in Frontline Management is a nationally accredited qualification that is designed to recognise and improve the skills of potential and current team leaders and supervisors, with a focus on workplace learning and developing skills in the following key areas;
- Time Management
- Leadership/Team Building
- Interpersonal Skills/Communication
- Managing operations
- Workplace Health and Safety
- Workplace information
- Customer service
- Continuous improvement
- Coaching others
- Innovation and change
Who
Supervisors, team leaders, managers
Where
The assessments are carried out on the job where possible.
How
Training is conducted on the job, through self paced workbooks, in group sessions, and one on one with our trainers. Assessment is conducted by collecting evidence of competency from the workplace.
Why?
The benefits are
- Improved Safety
- Standardised Training across company
- National Accreditation
- Improved Productivity
- Self development for individual employees
Cost
No cost to company or employee, as Government incentives may apply for eligible employees
* For more information contact our office to arrange an appointment with our consultants *
Call 3207 9950
